Abacus Direct Limited (we, us, our) is committed to protecting and respecting your privacy. We are committed to respecting, securing and protecting your personal data. We are also committed to being transparent about what we collect from you and how we use it.
Under the General Data Protection Regulation (GDPR), you have several rights about your personal data. This policy has been designed to uphold your rights where we act as a data processor:
Right of access You have the right to request a copy of the information that we hold about you.
Right of rectification You have a right to correct data that we hold about you that is inaccurate or incomplete
Right to be forgotten In certain circumstances you can ask for the data we hold about to be erased from our record
Right to restriction of processing Where certain conditions apply to have a right to restrict the processing.
Right of portability You have the right to have the data we hold about you transferred to another organization.
Right to object You have the right to object to certain types of processing such as direct marketing.
Right to object to automated processing, including profiling You also have the right not to be subject to automated processing or profiling.
Right to judicial review If we refuse your request under rights of access, we will provide you with a reason to why. You have the right to complain as detailed below.
If you wish to make a complaint about how your personal data is being processed or how your complaint has been handled, you have the right to lodge a complaint directly to our in house data officer (email@example.com) or with the supervisory authority (details below).
If we are unable to help, or you are not satisfied with our response, you also have the right to lodge a complaint with the UKs supervisory authority, The Information Commissioners Office (ICO). The ICO can be contacted:
By post The Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF.
By telephone 0303 123 1113
Via its website www.ico.org.uk
2. INFORMATION WE MAY COLLECT FROM YOU
2.1. We may collect and process the following data about you:
2.1.1. information that you provide by filling in forms on our website (Site). This includes information provided at the time of registering to use our Site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our Site;
2.1.2. if you contact us, we may keep a record of that correspondence;
2.1.3. we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them;
2.1.4. details of transactions you carry out through our Site and of the fulfilment of your orders; and
2.1.5. details of your visits to our Site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
3. IP ADDRESSES
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
5. WHERE WE STORE YOUR PERSONAL DATA
5.1. The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.
5.3. All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
5.4. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk.
5.5. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
6. USES MADE OF THE INFORMATION
6.1. We use information held about you in the following ways:
6.1.1. to ensure that content from our Site is presented in the most effective manner for you and for your computer;
6.1.2. to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
6.1.3. to carry out our obligations arising from any contracts entered into between you and us;
6.1.4. to allow you to participate in interactive features of our service, when you choose to do so; and
6.1.5. to notify you about changes to our service.
6.2. We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.
6.3. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
6.4. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
6.5. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.
6.6. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
7. DISCLOSURE OF YOUR INFORMATION
7.1. We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.
7.2. We may disclose your personal information to third parties:
7.2.1. in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
7.2.2. if our company or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; or
8. YOUR RIGHTS
8.1. You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org.
8.2. Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
9. ACCESS TO INFORMATION
The Data Protection Act 1998 (the Act) gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Thank you for visiting our Site.